Frostify Designs LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with our services. By using our services, you agree to the practices described in this Privacy Policy.

1. Data Collection

We collect personal information to provide better services to our clients and improve your experience on our website. Specifically, we collect the following types of personal data:

• Name: To personalize communications and address inquiries.

• Email Address: Respond to inquiries, provide updates, maintain contact, and send out email newsletters

• Social Media Handles: If provided in contact forms, to engage with clients or potential clients on social platforms.

This information is collected only through the contact forms and newsletter sign ups available on our website. We do not collect personal data from other sources.

2. Purpose of Data Collection

We collect your data to:

• Respond to inquiries and communicate with you effectively.

• Send out emails and news to newsletter subscribers

• Provide details about graphic design, video editing, and consulting services.

• Maintain records for short-term client follow-ups.

We do not collect or process payment details, financial data, or sensitive personal information.

3. Data Sharing

Your privacy is important to us. We do not sell, rent, or share your personal information with third parties or affiliates. The data collected through our website is used solely by Frostify Designs LLC to facilitate communication and provide services.

4. Data Retention

We retain personal information collected through contact forms for a period of 30 to 60 days following initial contact. This retention period allows us to follow up on inquiries and maintain service-related communications. After this period, your data is securely deleted from our records.

5. User Rights

We respect your rights to control your personal data. You have the following rights regarding your information:

• Access: Request a copy of the data we have collected about you.

• Correction: Request updates or corrections to your personal information.

• Deletion: Request that we delete your personal information from our records.

To exercise these rights, please email us at contact@frostify.design. We will respond to your request promptly, typically within 30 days.

6. Cookies and Tracking

We use cookies provided by Framer to ensure our website functions correctly. These cookies are essential for site access and cannot be disabled without affecting your ability to use the website.

• Mandatory Cookies: Enable website functionality and improve user experience.
  We do not use third-party analytical tools, advertising trackers, or behavioral tracking technologies on our site.

7. International Compliance

Our privacy practices comply with the following international data protection regulations:

• General Data Protection Regulation (GDPR): Provides EU residents with the right to access, modify, and delete personal data.

• California Consumer Privacy Act (CCPA/CPRA): Ensures California residents can request data access, deletion, and information about data use.

• Personal Information Protection and Electronic Documents Act (PIPEDA): Governs how personal data of Canadian residents is collected, used, and disclosed.

  
  

If you are a resident of the EU, California, or Canada, you may exercise your rights under these regulations by contacting us at contact@frostify.design.

8. Children’s Data

Our website and services are designed for individuals aged 18 and older. We do not knowingly collect or process personal data from children. If you are a parent or guardian and believe that your child has provided personal information through our website, please contact us at contact@frostify.design, and we will delete this information immediately.

9. Security of Your Information

We take reasonable measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no online platform can guarantee complete security, so we encourage you to take precautions when sharing personal information.

10. Contact Information

If you have questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us using the following details:

• Email: contact@frostify.design
  We aim to respond to all inquiries within 5 business days.

11. Separate Policies for Other Platforms

Please note that while this Privacy Policy applies to the main Frostify Designs LLC website, different policies may govern the collection and use of data on our Payhip shop or other external platforms. We encourage you to review the privacy policies specific to those platforms when using them.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised "Effective Date." We encourage you to review this page periodically to stay informed of any changes.